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Placing An Order

What do I do if I entered the wrong shipping address?

You can contact us to cancel your order or change the shipping address. We cannot make changes to the items purchased. If your order has already left our distribution center, there is a $12 processing fee to have the shipping address changed if your

Can I send items to multiple addresses in one order?

No, you can only process one shipping address per order.

How do I know if my order was processed?

As you place your order, please make sure the email address you enter is correct. If you have successfully placed an order, you will receive an order confirmation email within an hour. You will receive another email when your order ships. Please allo

Can I save the items in my cart?

By creating an account, items will stay in your shopping cart until you place an order. However, to keep track of items you would like to purchase, our recommendation is to add them to your wishlist. Click on the heart icon below a product image to s

Telephone and International Orders

For the most efficient service we suggest you place your order online. If you prefer placing your order by phone, please call 800-800-8327.

Payment Options

Stashtea.com accepts Visa, MasterCard, Discover, American Express, PayPal, Apple Pay and Google Pay. We also accept debit cards with a Visa or MasterCard logo.

Promotion Codes

Stash Tea promotion codes can be redeemed in the Promotion Code field in checkout, on the right-hand side. A promotion code reduces your basket subtotal only and does not apply toward shipping and handling or sales tax. Promotion codes cannot be appl