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Shipping & Returns

How COVID-19 is impacting shipping?

While we are not experiencing significant delays within our fulfillment center, and are able to still get orders out within 2 business days, we are unable to guarantee a delivery time frame for orders at this time. All postal services are experiencin

How do you calculate sales and use tax?

Stash Tea Company uses tax software to calculate the tax on purchases. The amount of tax charged on your order depends on the type of item purchased and the shipment or delivery address of your order. The tax calculated on your order may change; ther

What is your return policy?

To us, tea is an opportunity. To excite the senses. To surprise your tastebuds. For us, tea shouldn’t be “proper” or fancy. It just has to taste good. Damn good. We understand that each situation is unique and our goal is your complete satisfaction.

How do I track my order?

If you provided an email address when you placed your order, your tracking information will be emailed to you once your order ships. In some instances it may take up to 72 hours for your tracking number to be available in your account after your orde

Can you tell me about your shipping charges?

At Stash Tea, our goal is to deliver your purchase in the quickest and most economical way possible. Standard delivery is shipped via UPS or the U.S. Postal Service. Orders usually ship in 1-2 business days. *Orders of $50 or more qualify for free sh